Account and data deletion
How to request deletion of your NextX account and its data, including for the NextX mobile app.
01The app
This page applies to the NextX mobile app (ro.nextx.app), published on Google Play by RO VISION MEDIA S.R.L., and to the app.nextx.ro web app. NextX accounts are created by Next M for its employees and contractors; the same account is used in both apps.
02How to request deletion
Email privacy@nextx.ro, preferably from the address linked to your account, with the subject "Delete NextX account" and your username. You can also ask through Next M at office@nextm.ro. We verify your identity, confirm receipt, and resolve the request together with Next M, the data controller, within one month.
03What is deleted
The account (name, username, email, phone, password, two-step sign-in settings), sessions and access tokens, and any other personal data that does not have to be kept. Data kept on the phone for offline use is deleted on sign-out or when the app is uninstalled.
04What is kept
Some records must be kept for Next M's legal obligations: intervention reports, cost estimates and interventions you worked on (including your name as the technician), and working-time records. They are kept as long as accounting, tax and labour law require, then deleted.
05Deactivation and uninstalling
Uninstalling the app, or Next M deactivating your account, does not delete your data from the platform. To have it deleted, send the request described above.